Return Policy.

At The Dive Guide, we strive for customer satisfaction and stand by the quality of our products. If you have any concerns, please review our return policies below:

Ocean Art Photography Prints

  • Return requests must be made within 24 hours of receipt of the print.

  • Decisions are made on a case-by-case basis to ensure customer satisfaction.

  • If your print arrives damaged, we will reprint and ship a replacement upon receiving clear photos of the damage.

  • We highly recommend recording a video of the package before opening and while unboxing to document any damage.

All Apparel

  • All apparel is fulfilled by a trusted provider and covered by our Quality Promise.

  • Return requests must be submitted within 24 hours of receipt of the product.

  • Each return is considered on a case-by-case basis.

How to Request a Return

For all return requests, please email reko@thediveguide.net with your order details and photos (if applicable) or use the form below, but don’t forget to send the Photos/Video via eMail.

We appreciate your support and will do our best to ensure you are satisfied with your purchase!